Prosada is built on trust. You share your creative work, your business, and your contact information with us — and we take that seriously. We collect only what we need, we protect what you give us, and we never sell your information to anyone. This policy explains exactly what we collect, why, and what you can do about it.
Prosada is a social media content distribution agency based in Minneapolis, Minnesota, USA. We serve visual artists, galleries, photographers, designers, and small businesses in the Twin Cities and beyond.
This Privacy Policy applies to information collected through our website (prosada.co), our intake questionnaire, and our service delivery process. When we say "Prosada," "we," "us," or "our," we mean this agency and its owner-operators. When we say "you" or "your," we mean any person who visits our website, completes our questionnaire, or engages our services.
We collect two types of information: information you provide directly to us, and information that is collected automatically when you visit our website.
| Category | What It Includes | How We Get It |
|---|---|---|
| Contact Information | First and last name, email address, phone number (optional) | You provide this in our intake questionnaire or by contacting us directly |
| Business Information | Business or studio name, type of creative practice, location (city) | You provide this in our intake questionnaire |
| Questionnaire Responses | Your answers about content volume, goals, platform preferences, and budget approach | You provide this by completing our intake questionnaire |
| Creative Content | Videos, photos, and other media you provide for distribution | You upload or share this directly with us as part of service delivery |
| Social Media Account Access | Login credentials or access tokens for platforms we manage on your behalf | You provide this during onboarding for service delivery purposes |
| Automatic Data | IP address, browser type, operating system, pages visited, time spent on site, referring URL | Automatically collected by our web server and analytics tools when you visit prosada.co |
| Payment Information | Payment method details | Collected by our payment processor — we do not store full card numbers on our systems |
We do not collect sensitive personal information such as Social Security numbers, government-issued ID numbers, biometric data, health information, or financial account numbers beyond what is necessary to process payments.
We use the information we collect only for the following purposes:
We do not use your information for automated decision-making that produces legal or significant effects on you, and we do not use your data for targeted advertising by third parties.
We retain your personal information for as long as necessary to deliver the services you have engaged, comply with our legal obligations, resolve disputes, and enforce our agreements.
Specifically:
You may request deletion of your information at any time by contacting us at hello@prosada.co. We will respond within 30 days.
We take reasonable and appropriate measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. If you believe your account or information has been compromised, please contact us immediately at hello@prosada.co.
Our website (prosada.co) uses cookies and similar tracking technologies to understand how visitors use our site and improve the experience.
What we use:
What we do not use: We do not use advertising cookies, retargeting pixels, or any tracking technology that profiles you for third-party advertising purposes.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or delete existing cookies. Disabling cookies may affect certain features of the website but will not prevent you from submitting our intake questionnaire or contacting us.
Our services involve the use of third-party software tools to deliver content distribution, scheduling, analytics, and communication. These tools may process your information as part of delivering our services. Key categories include:
Each of these third-party services has its own privacy policy. We encourage you to review the privacy policies of platforms where your content is published, as Prosada cannot control how those platforms handle data once content is live.
Our website may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the privacy practices or content of any third-party site.
You have the following rights regarding your personal information. To exercise any of these rights, contact us at hello@prosada.co. We will respond within 30 days of receiving your request.
Minnesota residents have specific rights under the Minnesota Consumer Data Privacy Act. If you are a Minnesota resident and wish to exercise your rights under state law, please contact us directly and we will respond in accordance with applicable state requirements.
Prosada's services are intended for adults and businesses. We do not knowingly collect personal information from individuals under the age of 18. Our intake questionnaire and service agreements are not directed at minors.
If you believe we have inadvertently collected information from a minor, please contact us immediately at hello@prosada.co and we will promptly delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify active clients via email and update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. The most current version is always available at prosada.co/privacy. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, want to exercise your rights, or have a concern about how we handle your information, please reach out. We take privacy seriously and will respond to all inquiries within 5 business days.